I'm not sure what happened. It was time to leave work, so I un-cradled my HTC TyTN II phone. I noticed it was part-way through synching but that shouldn't matter.

I walked out to the bus-stop and waited, and waited, and waited. I had a meeting in the City and when the bus arrived eventually I realised I'd be late, so I went to try and ring ahead.

The phone was stuck.

I did a soft-reset, and after it restarted it got as far as saying it couldn't do a network connection (not sure why it was trying to do that), and then it would refuse to do anything else.

Further soft-resets didn't help either. Narelle tried to ring me, but I couldn't even answer her call, as none of the buttons had any effect, and the only way I could stop it ringing was to soft-reset it again.

I finally got home, and was able to look up the manual online. For future reference, to do a hard-reset:

  1. Press and hold the left SOFT KEY and the right SOFT KEY, and at the same time, use the stylus to press the RESET button at the bottom of your device.
  2. Release the stylus, but continue pressing the two SOFT KEYs until you see a special message on the screen.
  3. Release the two SOFT KEYs, and then press the button on your device.

That seems to have done the trick, though it does mean I'll have to re-install everything else again.